The Technical Sales Specialist plays a critical role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions.

Essential Duties and Responsibilities*

• Develop and implement individualized and detailed sales strategies to maintain and grow Barentz’ market presence and gross profit
• Prompt follow-up on company and principal supplied leads
• Move prospects through the sales process to secure new business, utilizing CRM software to monitor progress and document interactions
• Collaborate with management and outside sales as needed on specific accounts within their territory
• Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz’ brand and market presence
• Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new
• Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are Creating Customer Success® at all times
• Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc.
• Build and maintain relationships with customers, creating a network of resources for the future
• Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually
• Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory
• Assist customers by sharing technical expertise on product usage, product application, and formulation
• Identify new opportunities to add value by monitoring industry changes, trends, and customer needs
• Address customer questions, concerns, and inquiries with a sense of urgency and accuracy
• Send quotes to new/existing customer and sample requests, etc., as required
• Participate in new product introductions, training, joint sales calls, and testing
• Support and lead by example, Barentz’ purpose, strategies, and values
• Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication
• Participate in ongoing personal development opportunities including, but not limited to, product and sales training
• Other duties as requested

Qualifications

• Bachelor’s degree in Chemistry, Biology or Engineering preferred
• Technical Training for assigned vertical required (i.e., food technology, animal science, regulatory, formulations, end user applications, certifications, etc.)
• Minimum of 3 years sales, tech services and/or lab experience required
• Demonstrated sales success
• Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan
• Ability to quickly comprehend and understand formulations and end user applications
• Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
• Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
• Software knowledge of Microsoft Office including Outlook, Teams, Word, Excel, and PowerPoint.
• Act legally and ethically in all professional relationships